1. Order Processing Time
- All orders are processed within 3–5 business days.
- Orders are not shipped or delivered on weekends or holidays.
- You will receive a confirmation email with tracking information once your order has been shipped.
2. Shipping Time
- Standard delivery typically takes 5–10 business days after your order is processed.
- Delivery times may vary depending on your location and shipping carrier.
3. Shipping Rates
- We offer flat-rate shipping of $4.99 USD per order.
- Occasionally, we may offer free shipping promotions—sign up for our newsletter to stay updated!
4. Shipping Areas
We currently ship to most locations within the United States. If you’re unsure whether we ship to your area, feel free to contact us before placing your order.
5. Tracking Your Order
You will receive an email with a tracking number once your order has shipped. If you haven’t received tracking within 5 business days, please reach out to us at [email protected].
6. Delays or Issues
While we do our best to meet delivery timelines, delays may occasionally occur due to high volume, weather conditions, or carrier issues. We appreciate your patience and understanding.
7. Contact Us
If you have any questions or concerns about shipping, please contact us:
KoalaBoost
📍 210 E Main St, Starkville, Mississippi, 39759
📧 [email protected]
📞 +1 (662) 754-2204